Privacy Policy
Effective: August 16, 2026 · Last updated: October 4, 2026
This Privacy Policy explains how Fonix ("Fonix," "we," "us") handles information collected through myfonix.com (the "Site"). Fonix is operated by Digital Healthcare Advisers L.L.C-FZ, Dubai, United Arab Emirates, which is responsible for the information described here. This policy applies to the marketing website only. The Fonix application, including WhatsApp data received from Meta, is covered by our Platform Privacy Policy, and deletion requests are explained in our Data Deletion Instructions.
Information we collect
When you submit the demo request form, we collect the information you provide, which may include your name, work email, phone number, company, job title, country, number of companies, approximate number of users, a description of what you would like to improve, the capabilities you are interested in, and your preferred language.
With the form we also receive the address of the page you submitted it from and, if you reached the Site through a campaign link, its campaign parameters (such as utm_source). To show us how you found us, the Site keeps a short note of the first page of your visit, its campaign parameters and the referring website in your browser's session storage for the current tab; it is sent to us only if you submit the form and is cleared when you close the tab.
Our servers also generate standard technical logs for security and reliability purposes, such as IP address, browser type, device type, pages visited, and timestamps. These logs are used for operating and protecting the Site and are not used to build advertising profiles.
How we use information
- To respond to your demo request and arrange a discovery call
- To understand which Fonix capabilities are relevant to your request
- To maintain the security, performance, and reliability of the Site
- To comply with legal obligations where applicable
Where your request goes
When you submit the demo request form, it is sent over an encrypted connection to our web server and delivered as a new lead into our own Fonix workspace (app.myfonix.com), where our team reviews it and follows up. Once delivery is confirmed, the copy held on the web server for delivery is cleared.
WhatsApp communication
WhatsApp buttons on the Site open a pre-filled WhatsApp message to contact our team. This message is composed in your own browser and sent only if you choose to send it from your own WhatsApp account. We receive the message content once you send it, in the same way we would receive any message you send us directly.
Cookies
The Site currently uses only cookies required for basic operation. It does not currently use advertising or third-party tracking cookies. See our Cookie Policy for details and for how this may change over time.
How we share information
We do not sell personal information. We may share information with service providers who help us operate the Site or process demo requests (for example, hosting, content delivery and email delivery providers), and we may disclose information where required by law.
Data retention
We retain demo request information for as long as needed to answer your request and follow up on it, and to maintain a record of our communication with you, after which it may be deleted or anonymized.
Your choices
You may contact us to ask what information we hold about you, to request a correction, or to request deletion, subject to any legitimate business or legal reasons we may have to retain certain records. You can also ask us not to contact you again.
Changes to this policy
We may update this Privacy Policy from time to time. The effective date above reflects the most recent revision.
Contact
Digital Healthcare Advisers L.L.C-FZ, Dubai, United Arab Emirates. Email: support@myfonix.com.
